Privacy Policy

Last updated: May 2025

1. Introduction

RoofReady ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using RoofReady, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and password when you create an account
  • Business details including company name, ABN, and contact information
  • Client information you enter when creating quotes and invoices
  • Property addresses and roof measurement data
  • Payment information processed securely through Stripe

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the RoofReady platform
  • Process transactions and send related information
  • Send transactional emails such as quote notifications and invoices
  • Respond to customer support requests
  • Monitor usage patterns to improve our service

4. Data Storage and Security

Your data is stored securely using Supabase infrastructure hosted in Australia. We implement industry-standard security measures including encryption in transit (TLS) and at rest. Payment data is never stored on our servers — all payment processing is handled by Stripe.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform (including Supabase, Stripe, and Resend), all of whom are bound by confidentiality obligations. We may disclose information if required by law.

6. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

7. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. These are essential for the platform to function and cannot be disabled.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at support@roofreadyapp.com.